Returns & Refunds

Due to the perishable nature of our products, we do not accept returns. However, if you experience any issues with your order, please reach out to us, and we will work to resolve the problem.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Damaged or Incorrect Orders

• If your order arrives damaged, incomplete, or incorrect, please contact us within 24 hours at customer support contact.
• We may require photos of the damaged items for verification.
• Depending on the situation, we will offer a replacement, refund, or store

Missed or Failed Deliveries

• If a delivery attempt is unsuccessful due to an incorrect address, lack of access, or recipient unavailability, we will contact you for further instructions.
• A re-delivery fee will be charged.

Sale Items

Only regular priced items may be refunded. Sale items cannot be refunded.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at {email address} and send your item to: {physical address}.

Shipping returns

To return your product, you should mail your product to: {physical address}.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Need help?

For any questions or concerns regarding Refund and Returns, please reach out to us at:
• Email: cuddlecuisinespk@gmail.com
• Phone: 0326-1335330
• Live Chat: Available on our website during business hours